PX-Visited-Cancellations

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Updated: 03 July 2026

Cleaning isn't possible after house fire

Step 1: Call the Partner and check for PAF reversal reason and scenario , if the reason comes out to be out of scope (cleaning of after fire areas) then follow next step

Step 2: Check for video/photo proof uploaded by Partner , if the proof matches with the images shown below then go ahead and Reverse PAF, else Reject PAF and inform the Partner, if the Proof is not clear then call Customer and Partner both to confirm the scenario. Also guide the Partner to upload clear video/photo proof for future out of scope scenarios.

How to find Video Proof Uploaded by Partner for Out of scope Booking. ?