Wooden sofa cleaning work/sofa shampooing/wet sofa cleaning
Step 1: Call the Partner and check for PAF reversal reason and scenario , if the reason comes out to be out of scope (wooden sofa cleaning, sofa shampooing/ wet cleaning of sofa )then follow next step
Step 2: Check for video proof uploaded by Partner , then go ahead and Reverse PAF, else Reject PAF and inform the Partner, if the Proof is not clear then call Customer and Partner both to confirm the scenario. Also guide the Partner to upload clear video proof for future out of scope scenarios.
How to find Video Proof Uploaded by Partner for Out of scope Booking. ?