Hard stains

Check for video proof uploaded by Partner , if the proof matches with the images shown below then go ahead and Reverse PAF, else Reject PAF and inform the Partner, if the Proof is not clear then call Customer and Partner both to confirm the scenario. Also guide the Partner to upload clear video proof for future out of scope scenarios.

How to find Video Proof Uploaded by Partner for Out of scope Booking. ?

REVERSIBLE (OOS) — cannot be cleaned

Why: Heavy Hard water layer (Scaling) staining fused into the floor and corner — permanent, cannot be cleaned.

3.REVERSIBLE (OOS) — cannot be cleaned

Why: Heavy Hard water layer (Scaling) staining fused into the floor and corner — permanent, cannot be cleaned.

REVERSIBLE (OOS) — cannot be cleaned

Why: Heavy Hard water layer (Scaling) staining fused into the Wall and corner — permanent, cannot be cleaned.

REVERSIBLE (OOS) — cannot be cleaned

Why: Floor discoloured with permanent scuff marks — the finish is gone and cannot be restored.

 REVERSIBLE (OOS) — cannot be cleaned

Why: Colour soaked permanently into the floor — cannot be cleaned.

REVERSIBLE (OOS) — cannot be cleaned

Why: Heavily soiled and stained beyond normal cleaning — treated as cannot be cleaned

 REVERSIBLE (OOS) — cannot be cleaned

Why: Colour soaked permanently into the floor — cannot be cleaned.

REVERSIBLE (OOS) — cannot be cleaned

Why: Tiles cracked and worn — surface damaged, cannot be restored.