Pest Control SOP

OOS Decision Chart

Scenario	Decision
🏢 Commercial booking	🔴 OOS
🪳 Cockroach / Ant	🟢 Not OOS
🐜 Any insect other than Cockroach / Ant	🔴 OOS
🐛 Termite + Termite service tagged to partner	🟢 Not OOS
🐛 Termite + Service filter not tagged	🔴 OOS
🐝 Honey bee removal	🔴 OOS
⚙️ Lessor Controller service	🔴 OOS

Quick Decision Rule:
Service tagged + covered service → Deliver service / No OOS
Service not tagged or listed as OOS → OOS / Process as per PAF reversal SOP