Damaged SKU
Damage alone does not make a job OOS. Intensity is the main check; extent matters less. Follow 4 steps: (1) name the damage → (2) grade Intensity → (3) read the matrix.
Step 1 — Name the damage
Damage type |
How it looks |
Where you see it |
Verdict |
|---|---|---|---|
Broken / missing part |
Broken filter lock / clip / hook, missing screw or panel, broken cabinet door or knob |
Chimney locks, cabinet shutters, hob knobs, fridge trays |
NOT DOABLE |
Jammed / stuck part |
Filter or burner will not come out — stuck with grease or rust, not broken |
Chimney filters, hob burners |
DOABLE (Jammed Technique) |
Surface damage |
Paint / coating peeling, rust eaten through, cracked tiles, scratched glass |
Window frames, cabinets, chimney body, hob glass |
DOABLE + PoW + skip damaged part (as per below checks) |
Fragile / may break |
Cracked glass, loose or hanging unit that may fall on touch |
Hob glass, wall cabinets, loose tiles |
NOT DOABLE |
Not working (not damage) |
Chimney motor / light or fridge not working, no water — body is fine |
Chimney, fridge, sink |
NOT DOABLE |
