Damaged SKU

Case 1 : The booked SKU is damaged (Torn, broken ), should have been clearly visible in the OOS ticket that is mandatory to be uploaded by the partner (have attached images for reference) ✅ Reversible
https://docs.google.com/presentation/d/147NBrHkdyhsavnIyF7cGW4av0Xe85rVnJfuI7hamQA8/edit?usp=sharing