Floor scrubbing

Definition
Customer is demanding Floor scrubbing machine for cleaning kitchen floor

Why it’s OOS?
our partners do not carry floor scrubbing machine , all the cleaning will be done via steam machine

How to check visited cancellations?
- Mandatory to call customer and understand the scope of work
- Check on Video call with partner on job issue 
- Ask partner to upload photo on chat details in logs section 
- Check partner/customer escalation ticket