Ladder/Stool not available

Definition
When access to elevated areas is required but customer does not provide safe climbing equipment.

Why it’s OOS
Company policy restricts cleaners from bringing ladders/stools for safety and hygiene reasons.

How to check visited cancellations?
- Mandatory to call customer and understand the scope of work
- Check on Video call with partner on job issue 
- Ask partner to upload photo on chat details in logs section 
- Check partner/customer escalation ticket