Hard-to-Reach Areas

Definition
Spots that are inaccessible without dismantling structures or using special safety gear.

Why it’s OOS
Risk to cleaner’s safety and potential damage to property.

How to check visited cancellations?
- Mandatory to call customer and understand the scope of work
- Check on Video call with partner on job issue 
- Ask partner to upload photo on chat details in logs section 
- Check partner/customer escalation ticket